Skip to content

Pay an invoice and download a receipt

Updated 3 hours ago 3 views

Pay an invoice

  1. Sign in and click Invoices in the menu. Unpaid invoices are listed under To pay. You can also click Pay now on your Dashboard.
  2. Open the invoice and click Pay.
  3. Choose how to pay:
    • UPI, Cards & Netbanking
    • Cards, UPI & netbanking (CCAvenue)
  4. Complete the payment on the secure payment page. You come back to the invoice when it is done.

The invoice is marked paid as soon as the payment is confirmed, and we email you a payment receipt. Your order or renewal is then processed automatically.

If the payment fails or you are not sure it went through

  • Check the invoice: if it still shows Amount due, the payment did not complete. Try again, or choose the other payment option.
  • If money left your account but the invoice is still unpaid after 30 minutes, do not pay again. Open a ticket with the invoice number and the bank or UPI reference, and we will match it.

Download an invoice or receipt

Open the invoice and click Download PDF, or click PDF next to it in the Invoices list. Unpaid invoices are numbered SHU-…; once paid they get a receipt number SHP-….

To get your GST number on future invoices, add it under Profile → Company and billing.

Still need help?

If this article did not answer your question, our support team can help.

Contact support